Cancellation & Refund Policy
Effective Date: 2025-01-01
🛑 Cancellation Policy
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User-Initiated Cancellations: You may cancel your order or booking within [6] hours of placing it, provided it hasn't been processed or fulfilled.
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Event Registrations / Subscriptions:
- Cancellations [1 days] before the event or renewal are eligible for a full refund.
- Cancellations within [12 hours] of the event or post-renewal are not eligible for a refund.
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Digital Products / Services: Once accessed or delivered, cancellations are not permitted.
💸 Refund Policy
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Eligibility: Refunds are only issued if:
- Service was not delivered
- Product was defective or incorrect
- Billing error occurred
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Refund Process:
- Submit requests via email or in-app support
- Refunds processed within [5–7 business days]
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Non-Refundable Items: Service fees, third-party charges, and in-app credits are not refundable.
⚠️ Exceptions
We reserve the right to deny cancellations or refunds in cases of policy abuse or terms violations.
📞 Contact Us
If you have questions, contact our support team: